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UCQ uses the Gibbs Model.


In this section, you should discuss what was good and what was bad in the situation or event that you are reflecting on.

  • Discuss how well you think the situation went.
  • Talk about both what went well in the situation and what did not go well.
  • Consider your own and the other people in the situations’ reactions.
  • Consider whether or not the situation was resolved: Why or why not?
  • Look to literature to see what it has to say about similar situations. 

Useful Phrases

One positive (negative) thing in this situation was…

After reflecting on the situation, I see that I (another person in the situation)…

I think (do not think) this situation was completely (adequately) resolved because…

According to Author (year), this type of situation arises when…